Privacy Policy

1. Introduction

SharedCommonsNook ("we," "our," or "us") is dedicated to maintaining the confidentiality of your personal information. Within this Privacy Policy, we detail the manner in which your data is gathered, utilized, shared, and protected when you engage with our website sharedcommonsnook.sbs or use our yachting services.

Consenting to the use of our services equates to an acceptance of the data handling practices outlined in this policy. This policy adheres to personal data protection laws such as the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy laws in Canada.

2. Information We Collect

2.1 Personal Information

The personal information you willingly provide to us is collected in the following instances:

• Securing a yacht booking
• Reaching out to us via our website or over the phone
• Signing up for our newsletter
• Completing forms on our website
• Engaging in surveys or promotions

The gathered information may encompass:

• Your name and contact details (email, telephone number, postal address)
• Financial details for transactions (safely processed through external service providers)
• Yacht charter preferences and specifications
• Emergency contact details
• Provided dietary considerations or health-related information

2.2 Automatically Collected Information

Each time you access our website, our system automatically accumulates specific details about your device and how you use our site:

• IP address and geographical data
• Type and version of the web browser
• Visited pages and duration of site engagement
• Sites from which our page was accessed
• Details about your device (model, screen resolution, etc.)

2.3 Cookies and Tracking Technologies

Our website employs cookies and equivalent tracking systems to enhance your browsing experience. These enable us to:

• Recall your chosen settings
• Assess and optimize website usage and performance
• Offer customized content
• Enhance our service offering

You have the option to alter your cookie preferences through your browser's settings or our cookie consent tool.

3. How We Use Your Information

The information we amass is utilized for several purposes:

• Provision of Services: Facilitating yacht bookings, completing reservation procedures, and maintaining communication regarding your bookings
• Client Assistance: Addressing your queries and providing needed support
• Financial Transactions: Facilitating payments and managing billing operations
• Security Measures: Guaranteeing the safety of our operations and securing against fraudulent activities
• Promotions: Dispatching marketing communications and corporate updates (subject to your permission)
• Website Refinement: Analyzing website interaction and optimizing site features
• Legal Adherence: Complying with legal requisites and various legislations

4. Disclosure and Transfer of Information

Your personal data is neither sold, exchanged, nor leased to other organizations. We may share your information in specific scenarios:

4.1 Service Partners

We team up with trusted third-party service agents for support with payment processing, web domain upkeep, email marketing initiatives, analytic evaluations, and customer care provision.

4.2 Legal Purposes

We may unveil your details in accordance with legal demands or during judicial proceedings, emergencies, investigations related to potential fraudulence, or illicit undertakings.

4.3 Corporate Reorganizations

As part of business asset transactions such as mergers or acquisitions, or during the sale of company assets, your data might be part of the transferred assets.

5. Security of Your Data

We take reasonable technical and administrative steps to secure your personal information from unauthorized access, modifications, disclosure, or destruction. These include encryption, safeguarding servers, implementing certain access permissions, periodic evaluations, and staff training.

Still, no electronic data transmission or storage can be guaranteed to be completely secure. Therefore, we cannot assure the absolute protection of your personal information.

6. Retention of Data

We retain your personal data only as long as necessary to fulfill the purposes for which it was initially gathered or as mandated by law. Typical retention periods are:

• Charter Reservations: 7 years for tax and legal considerations
• Marketing Communications: Until you choose to unsubscribe or request removal
• Web Analytics: 26 months duration
• Customer Service Interactions: 3 years from the final communication

7. Individual Rights and Personal Choices

Individual rights include the ability to access, update, erase (subject to legal constraints), transport, exclude oneself from marketing communications, and manage cookies. To use these rights, reach out to us as detailed further below.

8. Services Provided by Third Parties

8.1 Google Analytics

Google Analytics is used for scrutinizing how our website is used. An opt-out is available through the Google Analytics Opt-out Browser Add-on.

8.2 Social Networks

Our web pages may direct you to various social media platforms, which operate under their respective privacy guidelines.

8.3 Transaction Processors

Financial transactions are handled via third-party processors who comply with PCI DSS regulations.

9. Exchange of Data Internationally

Data about you may be transferred to, and processed within, nations other than Germany. We employ the necessary safeguards in compliance with applicable data privacy laws.

10. Privacy of Minors

Our offerings are not aimed at individuals below the age of 13, and we do not intentionally gather data from such minors. If you suspect that a minor has provided us with personal data, please reach out to us at once.

11. Policy Amendments

This Privacy Policy may be adjusted to reflect changes in our operational practices or legal requirements. We shall inform you of updates by publishing the revised policy, emailing registered clients, or posting a notification on our platform. Continued usage post update date signifies your agreement to the new terms.

12. How to Contact Us

Should you have inquiries about our Privacy Policy or our data-handling practices, please contact us:

13. Conformance to Google Ads User Consent Policy

We comply with the Google Ads User Consent Policy. Your cookie/tracking preferences can be modified at any time via our cookie settings.